CenturyLink is working on service reliability

CenturyLink, Inc. as part of its ongoing commitment to its customers in San Juan County, is actively working to provide network redundancy. This redundancy will allow voice, Internet, E911 and other critical services to be rerouted onto other facilities to maintain service in the event of a fiber cut within the islands.

March 18, 2014 7:30 pm

The following was submitted by CenturyLink

CenturyLink, Inc. as part of its ongoing commitment to its customers in San Juan County, is actively working to provide network redundancy. This redundancy will allow voice, Internet, E911 and other critical services to be rerouted onto other facilities to maintain service in the event of a fiber cut within the islands.

During the week of Feb. 17, CenturyLink began phase one of providing redundancy from Friday Harbor to East Sound and Lopez Island. CenturyLink is increasing the capacity on the existing fiber optic network between Mount Constitution and East Sound to support the new microwave radio system that will be installed from Friday Harbor to Mount Constitution.

“CenturyLink is focused on our customers’ safety and service reliability in San Juan County,” said Tim Grigar, CenturyLink vice president and general manager for western Washington. “We understand how important it is for our customers to have a reliable redundant path in the event of damage to the primary network. We will continue to communicate our progress as the work continues.”